Vortexsoft Innovations

Healthcare BPO Services

Our Healthcare BPO services provide efficient, accurate, and secure support for medical billing, coding, claims processing, and administrative tasks—helping healthcare providers focus on quality patient care.

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Digital Accessibility is the practice of making digital content and technology usable by all people, including those with disabilities such as visual, auditory, motor, or cognitive impairments. This includes websites, mobile apps, documents, videos, and software. Accessible digital design ensures that everyone can perceive, understand, navigate, and interact with digital content without barriers.

It often involves using features like alt text for images, keyboard navigation, screen reader compatibility, captioned videos, and high-contrast visuals. Beyond being a legal requirement in many countries, digital accessibility promotes inclusivity, enhances user experience, and expands reach to a broader audience. Making digital tools accessible is essential for creating an equitable digital environment.

Areas of Expertise

Psychiatry / Behavioral Health

Ophthalmology

Primary Care

Orthopedics

Urgent & Emergency Care

End-to-End Revenue Cycle Services

Patient Demographics and Charge Entry

We deliver accurate entry of patient demographics and charges to support faster reimbursements. Our team ensures all insurance and personal details are thoroughly verified before being entered into your billing systems.

Payment Posting

Our expert payment posting team handles both manual and electronic payments with efficiency, working across all payers. They interpret EOBs and ERAs with precision, apply write-offs and adjustments, and manage secondary claims to ensure accurate financial reconciliation.

Medical Coding

As a trusted RCM provider, we offer reliable medical coding services delivered by certified AAPC and AHIMA coders. With a strong focus on compliance, accuracy, and documentation, we help reduce claim denials and boost overall revenue performance.

Patient Demographics and Charge Entry

We deliver accurate entry of patient demographics and charges to support faster reimbursements. Our team ensures all insurance and personal details are thoroughly verified before being entered into your billing systems.

Payment Posting

Our expert payment posting team handles both manual and electronic payments with efficiency, working across all payers. They interpret EOBs and ERAs with precision, apply write-offs and adjustments, and manage secondary claims to ensure accurate financial reconciliation.

Medical Coding

As a trusted RCM provider, we offer reliable medical coding services delivered by certified AAPC and AHIMA coders. With a strong focus on compliance, accuracy, and documentation, we help reduce claim denials and boost overall revenue performance.

Medical Billing

We offer end-to-end medical billing services designed to improve revenue outcomes and reduce claim rejections. Our team ensures timely submissions, detailed audits, and full regulatory compliance to support the financial health of your practice.

A/R Follow-Up

Our A/R experts use advanced tools and workflows to effectively manage outstanding accounts receivable. We streamline insurance follow-ups, resolve unpaid claims, and help recover revenue by minimizing delays and improving collection rates.

Denial Management

We proactively handle claim denials by identifying root causes, appealing within deadlines, and implementing corrective actions. Our approach helps prevent future denials and keeps your revenue cycle moving without disruption.

Medical Billing

We offer end-to-end medical billing services designed to improve revenue outcomes and reduce claim rejections. Our team ensures timely submissions, detailed audits, and full regulatory compliance to support the financial health of your practice.

A/R Follow-Up

Our A/R experts use advanced tools and workflows to effectively manage outstanding accounts receivable. We streamline insurance follow-ups, resolve unpaid claims, and help recover revenue by minimizing delays and improving collection rates.

Denial Management

We proactively handle claim denials by identifying root causes, appealing within deadlines, and implementing corrective actions. Our approach helps prevent future denials and keeps your revenue cycle moving without disruption.

Patient Eligibility & Benefits

Verifying patient eligibility and benefits is a crucial first step in the revenue cycle. Many denials result from missing or inaccurate insurance information at registration. Our team ensures precise, upfront verification to reduce write-offs, avoid payment delays, and secure maximum reimbursement.

Census Validation

We deliver accurate census tracking using advanced Practice Management Software to monitor patient status across facilities. Our team handles consult notifications, charge reconciliation, and ADT-based reporting, including real-time updates, manual validations, and comprehensive midnight census.

Patient Eligibility & Benefits

Verifying patient eligibility and benefits is a crucial first step in the revenue cycle. Many denials result from missing or inaccurate insurance information at registration. Our team ensures precise, upfront verification to reduce write-offs, avoid payment delays, and secure maximum reimbursement.

Census Validation

We deliver accurate census tracking using advanced Practice Management Software to monitor patient status across facilities. Our team handles consult notifications, charge reconciliation, and ADT-based reporting, including real-time updates, manual validations, and comprehensive midnight census.

Get Started with a Free Pilot

Submit this form to request your pilot.

Vortex Soft Innovations delivers cutting-edge digital solutions to empower your business for tomorrow. Curious to explore our services?

Why Vortex Soft Innovations

We offer a range of digital and IT services including software development, web and mobile app development, UI/UX design, cloud solutions, IT consulting, and digital transformation services tailored to your business needs.

Our solutions are ideal for startups, small-to-medium enterprises, and large organizations looking to streamline operations, enhance customer experience, or expand their digital presence.

You can get started by contacting us via our website, email, or phone. We’ll schedule a consultation to understand your requirements and provide a customized proposal.

We serve various industries including healthcare, education, retail, logistics, finance, and more. Our solutions are adaptable to different sectors.

Yes, we provide ongoing support and maintenance services to ensure your software or platform runs smoothly and stays up to date with the latest technologies.

Project timelines vary depending on complexity and scope. After the initial consultation, we provide a clear timeline and milestones so you know what to expect.