- support@vortexsoftinnovations.in
- Bengaluru
(302) 243-9899
+91-8308906690
Back-Office Outsourcing Services for Logistics
Back-office outsourcing helps businesses streamline operations by offloading time-consuming tasks like data entry, document processing, billing, and administrative support.
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Enhance Efficiency, Improve Accuracy, Maximize Profitability.
In today’s fast-paced logistics landscape, operational precision behind the scenes is just as vital as timely delivery. At Vortex Soft Innovations, our Back-Office Support Services are built to help freight and supply chain businesses eliminate inefficiencies, reduce processing errors, and maintain complete control over logistics operations—resulting in faster workflows and lower operational costs.
Freight Billing, BOL Processing & POD Validation
Accurate Documentation = Faster Cash Flow
We manage freight billing and essential shipping documentation to support accurate invoicing and minimize disputes.
Key Capabilities:
Freight Billing: Prepare invoices based on shipment and carrier data.
BOL Processing: Verify Bills of Lading for compliance and accuracy.
POD Validation: Confirm proof of delivery to speed up payment cycles.
Order Entry, Data Indexing & Carrier Documentation
Smoother Operations Through Accurate Data
Reduce bottlenecks and manual work by automating order entry and document management.
Key Capabilities:
Order Entry: Capture and enter order data across all platforms.
Data Indexing: Organize documents for easy search and compliance.
Carrier Documentation: Manage shipping forms, customs papers, and compliance records.
Finance & Accounting Outsourcing for Logistics
In the logistics industry, where transactions are fast-moving and margins are tight, having a robust financial operation is essential. Vortex Soft Innovations offers specialized Finance & Accounting Outsourcing services tailored for freight, transportation, and supply chain businesses.
Accounts Payable (AP)
Vendor payments in the logistics sector are fast-paced and involve high volumes. We streamline and automate your Accounts Payable process to enhance accuracy and maintain full control.
Our Services Include:
Invoice Capture: Automated digitization of freight bills, fuel charges, and warehouse invoices for faster processing.
Invoice Validation: Real-time matching of purchase orders and delivery data to minimize disputes and errors.
Payment Processing: Timely payments across multiple currencies using secure global platforms.
Accounts Receivable (AR)
Efficient cash flow is vital in logistics. We help you optimize your Accounts Receivable process to accelerate invoicing, improve collections, and enhance overall liquidity.
Our Services Include:
Invoicing: Accurate and timely billing for freight, storage, customs, and related services.
Collections: Structured follow-up strategies to reduce Days Sales Outstanding (DSO) and boost cash inflows.
Cash Application: Automated matching of payments, even when remittance details are incomplete.
Reconciliation & Reporting
With complex transactions, multiple currencies, and cross-border operations, accurate reconciliation and insightful reporting are essential for logistics companies. Our services ensure your financials are balanced, transparent, and ready for audits at any time.
Our Services Include:
Bank & General Ledger (GL) Reconciliation: Ensure all accounts are balanced and discrepancies resolved promptly.
Intercompany Reconciliation: Align transactions across multiple business entities to maintain accuracy.
Custom Financial Reporting: Deliver real-time dashboards and tailored reports on costs, margins, and receivables.
Digital Document Management for Logistics
Transform paper-heavy logistics workflows into efficient digital systems. Our document management solutions digitize, organize, and securely store shipping records, invoices, BOLs, and more—enabling faster access, better compliance, and streamlined operations.
Simplify document management with digital solutions
We help logistics companies convert physical records—such as invoices, bills of lading (BOLs), and shipping logs—into structured, searchable digital files. This enhances accessibility, improves accuracy, and reduces the risk of document loss or error across the supply chain.
Key Features:
Digitization: Scanning and converting paper-based logistics documents into fully searchable digital formats.
Classification: Auto-tagging and categorizing of files for easy retrieval and compliance with regulatory standards.
Secure Storage: Cloud-based or on-premise document storage with encryption and controlled access for maximum data security.
Workflow Automation Support
Streamline your document-heavy logistics processes by reducing manual work and improving efficiency. We implement workflow automation tools that speed up approvals, enhance collaboration, and ensure timely actions across teams.
Key Features:
Automated Routing: Automatically direct documents like invoices, shipping forms, and BOLs to the right teams for faster processing.
Approval Workflows: Create structured approval chains with notifications and tracking for time-sensitive logistics documents.
Collaboration Tools: Enable real-time, secure access to documents across departments, ensuring seamless coordination and reduced delays.
Customer Communication & Admin Support for Logistics
Effective communication is critical in the logistics industry, where delays or missed updates can disrupt entire operations. Our Customer Communication and Admin Support services ensure real-time, transparent interactions with clients, carriers, and vendors. From proactive shipment tracking updates to multi-channel customer support, we help logistics companies maintain trust, resolve issues quickly, and deliver a superior service experience.
Shipment Tracking Updates
Keep your clients, vendors, and internal teams informed at every stage of the delivery process. Our shipment tracking services provide real-time visibility into shipment status, reducing uncertainty and improving operational coordination.
Key Features:
Real-Time Tracking: Live updates from dispatch to delivery, ensuring accurate status reporting.
Proactive Notifications: Automatic alerts for delays, exceptions, or delivery confirmations.
Custom Alerts: Tailored notifications based on client preferences or service level agreements (SLAs).
Multi-Channel Support
Ensure seamless communication with clients, vendors, and partners across every stage of the logistics process. Our support teams are equipped to handle inquiries and provide updates through multiple channels, delivering timely assistance and maintaining customer satisfaction.
Key Features:
Email Support: Prompt, professional responses for shipment inquiries, documentation, and issue resolution.
Live Chat Support: Real-time chat assistance for quick updates and immediate problem-solving.
Voice Support: Dedicated phone support for personalized communication and urgent matters.
Why Vortex Soft Innovations
What services does Vortex Soft Innovations offer?
We offer a range of digital and IT services including software development, web and mobile app development, UI/UX design, cloud solutions, IT consulting, and digital transformation services tailored to your business needs.
Who can benefit from your services?
Our solutions are ideal for startups, small-to-medium enterprises, and large organizations looking to streamline operations, enhance customer experience, or expand their digital presence.
How do I get started with a project?
You can get started by contacting us via our website, email, or phone. We’ll schedule a consultation to understand your requirements and provide a customized proposal.
What industries do you serve?
We serve various industries including healthcare, education, retail, logistics, finance, and more. Our solutions are adaptable to different sectors.
Do you offer post-launch support and maintenance?
Yes, we provide ongoing support and maintenance services to ensure your software or platform runs smoothly and stays up to date with the latest technologies.
How long does a typical project take?
Project timelines vary depending on complexity and scope. After the initial consultation, we provide a clear timeline and milestones so you know what to expect.